Rayo Vallecano faces fan complaints over out-of-Madrid matches. The consumer organization has issued a statement requesting the club to refund the season ticket holders unable to attend. The Rayo Vallecano fan group contacted FACUA with the goal of compensating those fans who have renewed their season ticket without knowing where their team would play. FACUA warns that fans have the right to recover the amounts corresponding to each of the matches they cannot enjoy. The distance of the locations where the matches will take place forces fans to assume important additional expenses for travel and accommodation that many fans cannot afford. The club has decided to hold the matches in stadiums located in other autonomous communities, which has generated discontent among fans. FACUA expects the club's authorities to assume their legal obligations and proceed to establish a mechanism to refund the affected fans the amounts corresponding.